Customer Service Specialist

Angajator: Randstad Romania SRL
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 14.05.2021
    Scurta descriere a companiei

    Randstad is specialized in solutions in the field of flexible work and human resources services. Our services range from regular temporary staffing and permanent placements to in-house, professionals, search & selection, and HR Solutions.

    The Randstad Group is one of the leading HR services providers in the world, with top-three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Mexico, the Netherlands, Poland, Portugal, Spain, Switzerland, the UK, and the United States as well as major positions in Australia and Japan.

    In 2015, Randstad had approximately 29,750 corporate employees and around 4,473 branches and in-house locations in 39 countries around the world. Randstad generated revenue of € 19.2 billion in 2015. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands.


    Cerinte

    Cunostinte Limba Engleza ( nivel mediu );
    Studii superioare ( reprezinta un avantaj );
    Lucru in Ms Office ( nivel mediu );
    Experienta in domeniu pe aceeasi pozitie sau in aceeasi industrie ( reprezinta un avantaj );
    Persoana organizata, orientata spre solutii rapide si eficiente;
    Mobilitate in cazuri specifice ( traininguri organizate de companie, diferite evenimente etc. );
    Atentie sporita la detalii;
    Abilitati de analiza, prezentare;
    Buna capacitate de analiza;
    Abilitati bune de comunicare si de negociere;
    Spirit de echipa.

    Responsabilitati

    Analizeaza cererile de oferta si elaboreaza ofertele in termen de maximum 48 ore, care trebuie sa fie cat mai complete si clar definite, sa corespunda cerintelor clientului.
    Dupa analiza prealabila a comenzilor, pentru cele acceptate introduce toate datele necesare in sistemul CPMS. Termenele de livrare se stabilesc numai dupa o prealabila consultare cu serviciul “ Pregatirea fabricatiei” si proiectant. Analiza favorabila este inregistrata in programul CPMS.
    Urmareste termenele de executie si anunta in scris a clientului in cazul unor intarzieri.
    Asigura urmarirea permanenta a conditiilor de plata si de livrare, respectarea graficelor de livrare.


    Alte informatii

    Program: Luni – Vineri 08:00 – 16:00
    Beneficii:
    - abonament servicii medicale Medlife
    - tichete de masa 15 Lei/ zi lucrata
    - subventie 10 Lei/ masa/ zi
    - transport asigurat
    - abonament Bookster