Customer Data Advisor with Polish

Angajator: Talent Stream
Domeniu:
  • Contabilitate Finante
  • Customer support - Client service
  • Vanzari
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 11.05.2021
    Scurta descriere a companiei

    Talent Stream is looking to join forces and place candidates who:
    - Have minimum three (3) years worth of experience
    - Throughout their career, have achieved excellent results they are proud of
    - Are looking for the right organization where they can make a long-lasting, positive contribution

    Modern recruitment requires a higher degree of professionalism and client service standards which exceed the ones practiced today on the Romanian market.

    Cerinte

    • Communication skills (both written and oral);
    • Experience in process high volume of data using Excel;
    • Fluency in English - at least B2 and Polish- at least B1 level
    • Academical background;
    • Attention to details and focus on results;
    • Ability to learn/to adapt to new processes

    Responsabilitati

    • Provide operational support to the sales team & fleet management team through emails regarding the usage of monitoring equipment (tyres), tools, offers and/or operational procedures;
    • Provide help and answer questions on billing and invoice disputes (divergent values, payment schedule, duplicate payment, equipment issues, transfer of ownership, among others.)
    • Record and update the status in the systems for clients and their contracts;
    • Support the delivery or removal of equipment via multi-channel assistance (e-mail & MS Teams), following the scheduling process.
    • Prepare and disseminate reports regarding the credit limits for the clients;
    • Apply internal control rules (archiving, control checks etc.);