Payment-Fraud Support Analyst

Angajator: EveryMatrix
Domeniu:
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 15.04.2021
    Scurta descriere a companiei

    EveryMatrix is a leading IT software supplier for the iGaming industry, with products like a fully managed, multi award-winning sportsbook, dozens of casino and live casino providers integrated into one lobby & wallet, a vendor neutral gaming management platform with payment processing and much more.

    Cerinte

    Full of interesting and challenging projects, in a relaxed and friendly environment, our headquarters are in the heart of the city, at Unirii Square.

    Requirements:

    Experience in fraud prevention, detection and investigation techniques;
    Working within an online gambling firm doing fraud prevention and payment processing is a plus;
    Understand international online payment methods and their associated risks;
    Logical approach, high attention to details, accurate and able to multi-task;
    Strong written and verbal communication skills;
    Team oriented and yet able to work independently;
    A flexible approach and professional attitude;
    Ability to work under pressure;
    Minimum of two years’ experience ideally within a payments or security role.
    Customer Centric;
    Target orientated and results driven;
    Numerate with excellent analytical thought processes;
    Analytical and accurate way of working showing a strong sense of initiative;
    Decisive, discrete, trustworthy and reliable;
    Have a pleasant personality and professional disposition;
    Team Player showing personal authority;
    Enthusiastic and Self Motivated; and
    Confident, assertive, committed and patient.

    Responsabilitati

    Responsibilities:

    Monitoring transactional activity to detect fraudulent patterns;
    Investigation, reporting and undertaking remedial action on suspicious account transactions to protect business from financial loss;
    Utilisation of fraud systems to optimise deposit conversion percentages and keep chargeback ratio within acceptable limit;
    Conducting KYC / PEP & Sanctions / Source of wealth checks based on dedicated amount thresholds;
    Analysing customer account activities to detect unusual transactional patterns or behaviours;
    Reviewing and processing withdrawal requests;
    Contributing and ensuring compliance of Fraud Team KPI’s;
    Resolving customer queries within SLA guidelines;
    Convey threats identified to the COO and/or Compliance Officer for root cause analysis and mitigation;
    Liaison with MLRO to ensure suspicious payment activity is highlighted for investigation; and
    Communicating with clients, suppliers and other key business stakeholders.

    Alte informatii

    Perks & Benefits:
    • Headquarters in the heart of the city, at Unirii Square
    • Flexible schedule
    • Private Medical Subscription
    • Daily Catered Lunch
    • Our own in-house gym, health & well-being programs
    • Bookster subscription & Books corner (online and offline)
    • Fun corner: pool, ping pong table, PS4, lots of board games
    • Internal & external training
    • Team Activities, Friday Bars, Summer Party & Christmas Party (we like to ‘Work hard, party harder’)
    • Extra vacation days with every year inside the company
    • Anniversary Gifts
    • Fruits Tuesday