Guest Engagement Manager | Greece | 8 weeks
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Employer: | AIESEC in Romania |
Domain: |
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Job type: | temporary |
Job level: | Student/Graduate |
Location: |
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Updated at: | 10.04.2021 |
Remote work: | On-site |
Description
Exclusivi platform helps hotels drive revenue, reviews, repeaters and reduce costs using AI; leveraging cross-platform digital tools and powerful systems integrations. The role of Guest Engagement Manager will include the below responsibilities:
Working hours
Monday to Friday, 11:00am - 8:00pm
Responsibilities
- Act as a single point of contact for hotel staff, with respect to our Guest Engagement platform
- Coordinate the smooth platform roll-out and lead training sessions
- Build and manage relationships with key hotel stakeholders & local businesses
- Develop e-tourism platform and curate local content for our digital interfaces
- Draft, schedule and track analytics for ad campaigns via hotel’s Wifi portal and push notifications
- Contribute to the design & implementation of marketing and communication strategies
- Design online-to-offline campaigns, eg working with the hotel's Food & Beverage team
- Create plan for driving social media sharing among guests during their stay
- Conduct guest interviews for soliciting insights and drafting guest personas, for better targeting
- Identify guest micro-moments for delivering highly relevant, contextual communication
- Work with digital analytics & hotel yielding teams
Background:
Marketing (required)
Business administration (required)
Skills:
- Digital Marketing
- Public Relations
- Communication
Other information:
- No salary
- Opportunity Fee: 179€ (ONLY if you are accepted by the Company)
- Accommodation:A place to stay will be provided and paid for
- Computer, Transportation: will not be provided
- Food : 3 meals per day will be provided and paid for.
- You will be Certified as a Global Talent Participant
- AIESEC will provide you support such as: application support, arrival pickup, accommodation support, leadership development seminar and cultural integration activities.
- 25 Apr- 12 Jun 2021 (8 Weeks)
- 13 Jun - 7 Aug 2021 (8 Weeks)
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