Account Manager

Angajator: SalesConsulting
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Brasov
  • Actualizat la: 13.04.2021
    Scurta descriere a companiei

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Cerinte

    Five years experience in a similar industry with a minimum of 3 years management experience
    • Proven experience in Client Management
    • Excellent communication skills both written and verbal
    • Proficiency in English
    • Good abilities in managing a budget and excelent ability to analyze statistical information
    • People management and interpersonal skills
    • Report writing and analytical skills
    • Ability to identify problems, collect date, establish facts and draw conclusions.
    • Ability to remain focused on solutions in challenging situations

    Responsabilitati

    Plans, coordinates and directs the service delivery for one or more client accounts
    • Ensures client and customer satisfaction levels and profitability goals are achieved and maintained.
    • Develops and maintains partnerships with clients to increase business and client satisfaction.
    • Communication of performance goals and measures to staff and provision of regular and constructive feedback.
    • Ensure that agents have the knowledge, skills and equipment required to carry out their function effectively and efficiently.
    • Manages new account implementation, including controlling all internal and external resources.
    • Sustains and grows business partnerships with clients by offering proactive solutions.
    • Identifies problems, analyzes trends and implements corrective and preventive actions.
    • Liaise with Business Development to ensure the effective introduction of new operational services

    Alte informatii

    Programul de lucru este Night Shift : 20:30 - 05:00