Collections Officer with French
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We are hiring a Collections Officer with French in Bucharest!
This job is for our client, a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. The company works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 449,000 people serving clients in more than 120 countries, the company drives innovation to improve the way the world works and lives.
- You enjoy communicating in foreign languages (minimum B2 French/ minimum B1 English);
- Experience in Finance or Customer Support (1-3 years) would be an advantage;
- You have basic knowledge of Excel (or MS Office package);
- You are a team player with good communication skills;
- You are customer friendly and insightful, oriented towards finding solutions;
- You have previous accounts receivable experience (rather a nice to have than a must)
- Manage customers’ expectations;
- Reconcile client’s accounts;
- Initiate collection activities via mail/ phone and manage the customer portfolio (within the agreed credit terms and credit limits);
- Provide information of credit worthiness to customer service when required;
- Input notes on payment agreements, do daily follow-ups nd reinstate accounts when payment is received.
We process this data for recruitment purposes only. If you apply to this job it means that you allow us to process your personal information. We are storing this data in our Applicant Tracking System, [which is fully compliant with EU data protection laws], and we will not share it with anyone else. You can request the deletion of your personal information at any moment