Account Operations Lead with French

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Employer: Hewlett Packard Enterprise
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 13.04.2021
    Remote work: On-site
    Short company description

    Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

    Requirements

    • You have a Bachelor's degree in Business Management or equivalent
    • You have experience administering and maintaining sales tools, systems and online resources
    • You are a great verbal and written communicator with the ability to convey messages clearly (verbal, written and presentation) to internal and external peers and management, in both English and local language. French would be a plus
    • You have the ability to apply analytical, statistics and problem solving skills.
    • You have an understanding of business and sales processes and practices
    • You will have ability to effectively communicate plans, proposals, and results and negotiate options

    Responsibilities

    • You will administer, configure, update and maintain portions of systems for support, including sales tools, catalog management, websites, online content, partner Web portal content, and data management, for a customer segment or business unit
    • You will review the information and makes changes and updates to data and configuration of tools, online resources and systems within limited parameters
    • You will produce and analyse reports and assessment results to identify trends and issues, perform root-cause analysis for failures and data issues, develop recommendations for resolution and track effectiveness of remedies
    • You will communicate issues to stakeholders
    • You will implement specified changes to data, content and systems to improve data quality, operational efficiency and effectiveness

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