Fraud support analyst with English (Work from home)
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Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.
We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage.
Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more han 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.
Do you have an advanced level of English?
Are you organized, responsible and attentive to details?
Are you autonomous, with good PC skills?
Do you want to work from home, in a professional environment?
Analyze all fraud alerts related to orders received online.
Identify potential fraud networks
Monitor special orders that are potentially suspicious.
Get involved in developing new processes as you will be part of our exciting new project from the beginning
Keep on learning and advancing your career through our continuous development programs
Highly competitive salary and a pleasant working environment (from your home)
Salary up to 2700 Ron + bonuses
Fixed term contract for 2 months with the possibility of renewal
First day on the job: November 3
Flexible schedule: Monday to Sunday (16:00 – 1:00)
We want you to be successful and to ensure you maximize your income, you will receive full training and support.