Fraud support analyst​ with English​ (Work from home)​

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Angajator: WEBHELP Romania
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 29.10.2020
    Scurta descriere a companiei

    Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.
    We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage.
    Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more han 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.

    Cerinte

    Do you have an advanced level of English?​

    Are you organized, responsible and attentive to details?​

    Are you autonomous, with good PC skills?​

    Do you want to work from home, in a professional environment?

    Responsabilitati

    Analyze all fraud alerts related to orders received online.​

    Identify potential fraud networks​

    Monitor special orders that are potentially suspicious.​

    Get involved in developing new processes as you will be part of our exciting new project from the beginning​

    Keep on learning and advancing your career through our continuous development programs

    Alte informatii

    Highly competitive salary and a pleasant working environment (from your home)​

    Salary up to 2700 Ron + bonuses​

    Fixed term contract for 2 months with the possibility of renewal

    First day on the job: November 3​

    Flexible schedule: Monday to Sunday (16:00 – 1:00)​

    We want you to be successful and to ensure you maximize your income, you will receive full training and support.