System Administrator Timisoara
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Hardware & O/S: Win7 & 8 & Windows 10 Advanced Support
Windows Server 2000/2003/2008R2 L1/L2 Support
Network Design: Cisco, Ubiquiti, Fortinet L1 Support
Installation, Maintenance and Troubleshooting of Routers, Switches, etc. Networking protocols TCP/IP, IP addressing, Managing LAN / WAN Environment Assembling and Troubleshooting, Wireless 802.11 a/b/g, DNS, WINS, DHCP.
Applications Background Tools: Zoom, Webex, Microsoft Office, Active directory, Citrix, PowerShell, Microsoft Teams, Ticketing Systems.
Resolve and escalate incidents in our ticketing tool regarding use of software and hardware
- Tickets can arrive in person, ticketing tool, phone or chat
- Install and configure desktops, laptops, tablets based on a standard image
- Office 365 support and troubleshooting
- Windows 10 support and troubleshooting
- Support other local applications
- Manage Active Directory (user rights, shares)
- Manage File Server and Print Server
- Manage Backup
- Collaborate with our service providers and suppliers (Network, Printers)
- Collaborate with regional and global teams
- Maintain a high KPI for security patching
- Manage and track software deployment
- Order IT hardware, software and follow the local procurement process
- Maintain the IT assets inventory