Order Entry and Implementations Specialist with English (B2-C1)

Angajator: HRS Romania
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 04.06.2020
    Scurta descriere a companiei

    Moving forward is impossible without the initial drive to do things differently. Our business is all about the people we come across, whether it's in our everyday interactions or in our vision for the brand.

    Cerinte

    Fluent in English (B2-C1);
    Order processing experience (min 1 year);
    Experience in Microsoft Office Package;
    Experience working with SAP would be an advantage;
    Attention to Details;
    Good Interpersonal Skills.

    Responsabilitati


    • Review paperwork for complete quote package and readiness;
    • Check for discounts and proper approvals for sales orders;
    • Relay new customer information to customer master team for set up;
    • Generate sales orders in SAP and validate accuracy;
    • Scan and attach documents to order in Clientele;
    • Answer questions on statuses of orders and general order inquiries;
    • Follow company guidelines relating to invoicing principles;
    • Analyze sales order to ensure revenue recognition occurs accurately.
    • Central point of contact from initial assignment to issue resolution;
    • Issue management involving customer and 3rd party partners;
    • Maintain tracking spreadsheet of all assignments;
    • Partner with Customer Service Team, Implementation Management to move customers forward to issue resolution and handoff;
    • Analyzes and offers process improvement suggestions, for end to end processes.

    Alte informatii

    Only eligible candidates will be contacted in a maximum of 2 weeks. All information will be treated as strictly confidential.