Collection Agent with French

GABTEO HR – Companie de Consultanta, Executive Search, Head-Hunting si Recrutare de Personal.

• University Degree (studies in Economics is plus) or relevant work experience;
• At least B2 French language level;
• At least B1 English language level;
• Experience in the credit and collections field (would be a plus);
• Excellent communication skills;
• Experience in customer service-related tasks is a plus;
• Knowledge of the Order-to-Cash process is a plus;
• Excellent knowledge of Microsoft Office Suite.

• Accurate execution of collection related tasks, working procedures and strategy;
• Performing client account reconciliations;
• Performing root cause analysis, identify issues/gaps and provide resolutions;
• Constantly communicate with clients in the portfolio, project teams and other departments interrelated to Accounts Receivable process;
• Identifying areas where process/system improvements are needed;
• Sharing knowledge by contributing to the creation/update of team procedures and documentation;
• Performing other tasks related to Resolution & Inquiry activities.

For our client, a Finance Shared Services Centre based in Bucharest - Pipera, we are looking for a Collection Agent (French speaker).
The company offers fully professional services in a wide variety of industries, from mining & metallurgy, oil & gas, environment & water to infrastructure and clean power.

Capabilities and qualifications:

• Strong problem-solving skills;
• Excellent communication skills;
• Strong team player;
• Result and customer service oriented;
• Able to efficiently manage time, set priorities and complete multiple tasks simultaneously;
• Attention to details paired with good analytical abilities;
• Work experience in a shared service environment is a plus.

Benefits:

• Direct contract with our client;
• Flexible working schedule organized in shifts - 9:00-18:00, 10:00-19:00, 13:00-22:00 (13:00 –
22:00: 8 days/month);
• French language allowance;
• Free French language classes;
• Motivational financial package & flexible benefits;
• Team and Fun@Work activities;
• Employees Wellness Program – fresh fruits, chair massage, employee wellness rooms.