Continuous Improvements Quality Specialist

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Employer: Temenos
Domain:
  • Others
  • Accounting - Finance
  • Quality Control
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 14.05.2020
    Remote work: On-site
    Short company description

    Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We do this through the pioneering spirit of 7500+ Temenosians who are passionate about making banking better, together.
    We serve over 3000 banks from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.
    At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.

    Requirements

    -5 years + experience of working in a QA or Process Improvement role;
    -Bachelor degree
    -Proficient in English
    -Team-player with high ethical standards
    -Strong knowledge of quality methodologies
    -High proficiency in MS Excel & PowerPoint
    -Excellent analytic skills and very detail-oriented person
    -Very good communication & presentation skills
    -Influencing skills
    -People management skills
    -Detailed and Solution-oriented person
    -Creative and resourceful ;

    Certifications

    -Strong knowledge of quality methodologies
    -Lean Certified, Six Sigma Certified /Trained – nice to have

    Responsibilities

    -Work closely with the SSC Team Managers/leads to understand the end-to-end internal stakeholders needs and convert them into project opportunities;
    -Leading or participating to different projects, as defined by the Senior management, resulting in process improvements and/or improved efficiency
    -Provide data and insights for regular reviews with the internal customer & the other stakeholders
    -Sustain KPI structure across Procure2Pay, Contact2Cash, Record2Report . Coordinating and reviewing KPI dashboards for management review
    -Provide training , coordinate and supervise the daily activities of the Quality Analyst and ensure all the deliverables are met timely and accurately
    -Plan recurring meetings with the Quality Analyst to ensure effective monitoring of operational tasks/deliverables, priorities and projects
    -Plan recurring individual meetings with the Quality Analyst to ensure support, coaching and professional growth
    -Lead Process workshops, document process gaps and bring in effective controls
    -Perform other tasks related with SSC deliverables, as may be required

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