Technical Support Engineer- French

Employer: TP-Link ESC (European Service Center)
Domain:
  • Customer Support - Client Service
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 13.07.2020
    Short company description

    Requirements

    - Very good French language skills (speaking; writing; understanding)
    - Willing to learn about new products and technologies
    - Customer oriented
    - Problem solver
    - Technical support background (big advantage if you have at least 1 year of Tech Support experience)

    Responsibilities

    - Work as L1/L2 support, provide help to French customers via multiple channels: Phone Calls, Email or Online Chat;
    - Continuous training on products and new technologies available in the Networking field

    Other info

    We provide:
    Attractive salary, matching your workload and contribution;
    1-2 salary raises per year, your performance will determine the times and amount of increase;
    Considerable KPI bonus, monthly assessment and distribution;
    Multiple benefits, such as meal ticket and medical subscription.