Technical Support with Dutch

Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)

Requirements:
Proficiency in Dutch language
Good command of English language
Customer orientation and problem-solving abilities
Demonstrated analytical skills and attention to details
Adaptability and capacity to easily find solutions
Availability for working in shifts

Responsibilities:
Processing and resolving technical queries collaborating with internal and external service departments
Providing individual technical support for business customers, troubleshooting and error resolution
Central contact person for the customer, up to the final closure of the ticket
Gathering all relevant information, investigating errors, using troubleshooting tools and processes to fix issues