Talent Fulfilment Analyst with Spanish
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Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world!
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 449,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
With over 3000 skilled professionals in Romania, Accenture provides top-quality services from Bucharest, Timisoara, Cluj Napoca, Targu Mures, Iasi and Brasov, for companies operating in a broad range of industries such as: banking and insurance, telecommunications, automotive, FMCG, energy and resources.
We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.
Our Romania headquarter office is located in Bucharest, in Westgate Office Park, and we deliver services to our clients from the following offices: Brasov, Cluj, Tg. Mures, Timisoara, Iasi.
Find the latest news and information about our offices and get in touch with us on our Facebook Page - Accenture in Romania or on our website - accenture.ro/cariere.
Relationship Development - Building and Maintaining Relationships Advanced
People Management Collaboration Advanced
Effective Communication - Message Development: Advanced
Effective Communication - Written Communication: Advanced
Resource Forecasting and Planning: Advanced
DTE Business Acumen knowledge: Advanced
Spanish and English - Advanced
Responsabilitati / Realizari
Apply deep understanding of local knowledge and nuances of process areas support;
Escalate issues and risks in a timely and appropriate manner;
Establish self as an expert or key contributor;
Increase client/customer or user satisfaction;
Create re-usable solution, process or work product;
Make/propose improvements to work;
Responsible for filling demands assigned to their resource pools and for getting their people staffed;
Creating short-term and long-term supply plans for their resource pool based on current and future demand view;
Considers all sourcing channels in filling roles (e.g. contractors / new joiners);
Represent and/or support individual people in the scheduling process as needed;
Understand needs, preferences, skills, etc. and match people to roles accordingly;
For roles assigned to their resource pools, identify the resources in own resource pool or borrow from another resource pool and fill the roles (Recruiting responsible for hiring new resources);
Work with career counselors on coaching employees on scheduling assignments;
Drive and/or participate in decision-making for staffing decision that needs escalation;
Consider and balance various scheduling principles in making decisions;
Confirm scheduling assignments;
Proactively communicate availability of people/skills and push to schedule available resource;
Ensure accurate scheduling data in scheduling systems;
Help facilitate alternative resource pool solutions;
Approve bringing on contractors based on the lack of available resources and build; relationships with contractors that specialize in resource pool area;
Support project contact and GU Demand Leads in defining, identifying and evaluating candidates for open resource requests; and filling resource requirements;
Typically works with the GU Demand Leads but may work directly with client team executives when that is more effective;
Manages individual chargeability of all resources within their resource pool;
Responsible to identify contingent staffing requirement and work with procurement team to fill contingent staffing positions on projects;
Build and maintain relationships with GU Demand Leads through regular meetings, ad-hoc discussion, regular e-mails etc. to collaborate on meeting the client demand;
Depending on the situation, be flexible about who is in the best position to help the project;
If contacted directly by a project team, immediately include the project management and share the scheduling process/owners with the project executive;
Review the new/updated open roles and get additional information if necessary from GU Demand Leads/GU Demand Supports;
Search potential resources within approved fulfillment channels, review available and/or interested resources and create candidate shortlist;
Propose shortlisted candidates with GU Demand Leads/GU Demand Supports for review, confirm assignment of selected candidate and update calendar accordingly
Manage and track people productivity metrics such as chargeability, bench, average time to fill demands for their respective resource pool;
Confirm schedule/Gather feedback recent experience/Collect preferences;
Determine staffing principles that apply to individual;
Search for open roles that comply with protocol for individual;
Assess options with GU/Country Resource Pool Lead for individual (re-skilling);
Report on open roles;
Deliver according to agreed KPIs and statutory obligations;
Ensure high quality work products and processes;
Meet deliverable requirements/specific targets;
Maximize personal productivity;
Meet challenging/key timelines;
Reduce dependency on supervisors inputs.
Build skills needed to execute current responsibilities;
Contribute to a positive work environment.