Solar Inverter Support Engineer

With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

- Good customer relationship management skills
- Ability to absorb and then fully communicate technical information and data
- Approachable, adaptable and solution-orientated
- Very organized, reliable and consistent
- Tenacious, Dedicated and Self-sufficient
- Ability to co-operate and work with peoples from different cultures
- Availability to work on shifts if necessary
- Fluency in English
- Any of the following languages would be an advantage : Dutch, Italian, German, Spanish

Experience Required:
- Focused customer service background
- Experience of reading and understanding electrical schematic diagrams and specifications with the ability to pick out and interpret relevant information
- Good Understanding of PV plant structures, roof top structures.Multi-skilled in both the theoretical and practical aspects of electrical work

Qualifications:
- Qualification in an Electrical/Electronic discipline or equivalent (renewable energies)
- Be used to work with DC and AC current
- At least 1 year of relevant experience
- Being interested / motivated to learn more about power electronics

- Responsible for Hotline support and level 1 engineer support;
- Responsible for SLM and TLM technical support service to customer or partner
- independently or jointly with a technical support team.
- Onsite support in case of major or critical problems that cant be solved by customer or local subcontractor according to SLA.
- Responsible for handling technical cases on ticket system
- Responsible for Network Upgrade/Swap according to the team planning.
- Responsibilities include but, not limited to: Monitoring, updating Quality analysis and
improvement processes.

Offer:
- Motivational salary package and annual performance bonus;
- Gym discounts;
- Private Medical Insurance;
- Paid 4 hours leave per month;
- Flexible work schedule;
- Opportunity to work on shifts;
- Weekly fruit day;
- Opportunity to get certifications (HCNA, HCNP, HCIE) on Huawei products;
- Life time learning environment and tools;

APT Resources is recruiting for one of our clients in the telecommunications industry for a position of Solar Inverter Support Engineer.