Customer Support with German and English
Acest job nu mai este activ!Vezi toate job-urile Hunt Recruitment active.Vezi toate job-urile Customer Support with German and English active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.ro |
Angajator: | Hunt Recruitment |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 0 - 1 an experienta |
Orase: |
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Actualizat la: | 16.04.2020 |
Remote work: | On-site |
Hunt Group – a mix of recruitment (executive search and head hunting) and outsourcing activities in industries such as IT, oil&gas, banking, finance and automotive.
- Fluent German and English (both), in speaking and writing
- Open to learn new things
- Attention to details
- Good PC know how (Windows, MS Office).
- Availability to work in shifts
- Documenting inbound E-Mails (mostly) and phone calls in the ticketing systems.
- Sorting out the tickets - Determining which procedure should be followed, depending on product line, inquiry type (sales, technical, outage), country of origin
- Forwarding the tickets to the relevant Siemens colleagues
Our client offers:
- Friendly, professional, international,and quiet work environment
- No inbound telephone waiting loop: direct answer or voicemail (if no availability)
- Comprehensive training plus further on-the-job support
- Only 8h at the office. The circular shifts (06:00-14:00; 14:00-22:00 and 22:00-06:00) include 30 min lunch break
- Constant contact with native German and English speakers
- Private medical insurance
- Private pension plan
- Extra compensation for the shifts, nights and bank holidays
-Consistent annual performance bonus
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