Collection Agent with French

Employer: GABTEO CONSULT
Domain:
  • Accounting - Finance
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 18.07.2019
    Short company description

    O companie formata dintr-o echipa tanara si dinamica, ce ofera servicii de consultanta si recrutare de personal.

    Requirements

    • University Degree (studies in Economics is plus) or relevant work experience;
    • At least B1 French language level, English is a plus;
    • Experience in the credit and collections field (would be a plus);
    • Excellent communication skills;
    • Experience in customer servicerelated tasks is a plus;
    • Knowledge of the Order-to-Cash process is a plus;
    • Excellent knowledge of Microsoft Office Suite.

    Capabilities and qualifications:

    • Strong problem-solving skills;
    • Excellent communication skills;
    • Strong team player;
    • Result and customer service oriented;
    • Able to efficiently manage time, set priorities and complete multiple tasks simultaneously;
    • Attention to details paired with good analytical abilities;
    • Work experience in a shared service environment is a plus.

    Responsibilities

    • Accurate execution of collection related tasks, working procedures and strategy;
    • Perform client account reconciliations;
    • Perform root cause analysis, identify issues/gaps and provide resolutions;
    • Constantly communicate with clients in the portfolio, project teams and other FSSC departments; interrelated to Accounts Receivable process;
    • Identify areas where process/system improvements are needed;
    • Share knowledge by contributing to the creation/update of team procedures and documentation;
    • Perform other tasks related to Resolution & Inquiry activities.

    Other info

    Benefits:
    • Direct contract with our client;
    • Flexible working schedule organized in shifts (9:00-18:00, 10:00-19:00, 13:00-22:00 (13:00 – 22:00: 8 days/month);
    • French language allowance;
    • Free French language classes;
    • Motivational financial package & flexible benefits;
    • Team and Fun@Work activities;
    • Employees Wellness Program – fresh fruits, chair massage, employee wellness rooms;
    • Learning and Development programs, Career opportunities;
    • CSR & Sport activities;
    • An open and dynamic work environment.