Back Office - English Support

Angajator: Jubiter
Domeniu:
  • Customer support - Client service
  • Secretariat - Administrativ
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 24.07.2019
    Scurta descriere a companiei

    Jubiter is a leading global professional digital wallet and exchange platform. Combining unmatched experience and specialized skills, Jubiter works at the intersection of business and technology to help clients improve their performance and create sustainable value for their investments. The Jubiter platform offers best-in-class security measures, with two-factor authentication, login guard, and identity protection.

    Cerinte

    Jubiter is a leading global professional digital wallet and exchange platform. Combining unmatched experience and specialized skills, Jubiter works at the intersection of business and technology to help clients improve their performance and create sustainable value for their investments.

    Customer orientation and ability to adapt/respond to different types of characters
    Experience with customers would be a plus
    Ability to multi-task, prioritize and manage time effectively
    Excellent communication and presentation skills

    Responsabilitati

    Provide accurate, valid and complete information by using the right methods/tools
    Identify and assess customers’ needs to achieve satisfaction
    Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
    Follow communication procedures, guidelines and policies
    Work with customer service manager to ensure proper customer service is being delivered

    Alte informatii

    Attractive salary package
    Flexible work time
    A place where you can express your opinions and improve your knowledge base daily
    Great working environment