IT Helpdesk Agent with Italian

At Bosch Service Solutions we are looking for dedicated and dynamic people who are ready to face daily challenging tasks in an international and innovative environment – people who can identify opportunities and make the most of them. No matter if you start as an intern, a graduate or a professional with years of experience – at Bosch Service Solutions you’ll find the right job with passionate and dedicated colleagues.

Make it hapen. Apply now.

Qualifications

• Excellent knowledge (oral and written) of Italian language;
• Ability of cross-functional thinking;
• Customer service and solution-oriented person;
• Ability to work under pressure;
• High degree of self-motivation;
• Outstanding communication skills and teamwork capacity.

Flexible benefits and services (medical services, various sports and health opportunities, transportation, personal and professional development), employee discounts, 13th salary, meal tickets, Christmas and Easter bonus .

Job Description

•  1st level IT support for a global team;
•  Collect, document and handle orders, inquiries, mal-functions and problems;
•  Handle technical and user-specific questions;
•  Identify problems, fault analysis and problem solving;
•  Documentation and presentation of new solutions;
•  The program includes nightshtifts.