Customer Specialist - French (NOT CALL CENTER)

Angajator: EBC
Domeniu:
  • Customer support - Client service
  • Secretariat - Administrativ
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 27.05.2019
    Scurta descriere a companiei

    Suntem compania de resurse umane care identifică, integrează și administrează eficient personalul de care au nevoie clienții români și internaționali. La noi vei găsi nu doar oportunități de muncă, ci și susținerea morală de care poate mai ai nevoie pentru a prinde curaj. Vom fi lângă tine în timpul interviului cu angajatorul și vom păstra o comunicare transparentă pe toată durata procesului de recrutare.

    Nu uita: Jobul ideal este locul de întâlnire al candidaților și companiilor care se potrivesc, iar noi știm să creăm astfel de locuri de întâlnire.

    Cerinte

    We are recruiting 3 Customer Support Specialists with French for one of our clients, a worldwide service provider with offices around the world and a great expansion plan for the future.

    The position is a mix between offering support by chat and mail and some back office activities. No Call Center activities.

    Requirements

    - Understand what does outstanding customer support look like and be ready to go the extra mile;
    - Be always ready to put customers first, be passionate about helping others;
    - Have excellent spoken and written French and English skills, any other language is a plus;
    - Be passionate about new technologies.

    Responsabilitati

    What you'll be doing:

    - Represent the company in any French spoken market;
    - Support will be offered mainly by chat and mail;
    - Support all company's users and help them get the most out of our apps;
    - Contribute and share ideas to decrease the workload and improve the quality & speed of the company's customer support;
    - Be a key player in building a support team in a challenging growth environment.

    Alte informatii

    Benefits

    - Motivating compensation–7 000 RON GROSS and company stock options
    - Amazing personal growth experience at one of the fastest-growing startups in Europe
    - Working with a motivated and talented international team
    - Regular team events
    - Flexible working hours– as long as you get the work done