IT Customer Support with French
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IFUTURE Romania is a recruitment company part of a multinational organisation Thakral Group from Singapore. We want to be the Solution Partner, positioning as the intermediate between the potential of the labor market and the specialized staff need from our portofolio clients.
The values which drives our activity are: Passion, Responsibility, Flexibility, Creativity.
Our goal is to provide high quality recruitment and consultancy services to interested candidates of the romanian labor market, by making them take the right step forward and match goals with individual plans.
• Student or young graduate;
• Fluency in English and French;
• Excellent communication and interpersonal skills;
• Customer service orientation, self-motivated, reliable, proactive;
• Team player;
• Supports end users in day by day operations with specific applications;
• Receives and logs all e-mails/phone calls and ensures proper documentation;
• Offers support on various applications and identifies solutions;
• Takes charge of critical complaints, monitors requests, follows -up with the customers, when necessary;
• Competitive salary and performance bonuses;
• Attractive benefits package: public transportation, medical services, private pension, life insurance, gym subscription, meal vouchers, free access to an online library;
• Trainings delivered in classrooms or virtually;
• Chance to become a subject matter expert for complex processes;
• Possibility to practice your language skills with native speakers;
• Opportunity to work with top clients, on complexe projects;
• Dynamic, international working environment.