Payroll Specialist with French_Streamline SBS

Consistently named one of the ‘Most Admired Companies’ by FORTUNE® Magazine, and recognized by DiversityInc® as one of the ‘Top 50 Companies for Diversity’, ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent.

Education & Experience:

• Degree or Equivalent: Bachelor’s Degree
• Major Area of Concentration: IT/ Business / Accounting

Work Experience:

o Associate Payroll Specialist: 1-3 yrs
o Payroll Specialist: 3-5 yrs
o Senior Payroll Specialist: 5-8 yrs

People Management:

o Team oriented/Team Player
o Customer Service Skills, Client focus
o Interpersonal and Communication Skills, written, listening and verbal, in country of servicing and English

Knowledge and Skill Requirements:

Language Skills

o Fluent in French language, speaking/writing/listening
o Fluent in English language, speaking/writing/listening

Technical skills:

o Microsoft office suite (Excel, Word, Power Point)
o MS Outlook

Skills and Abilities:

o Payroll industry, process, and France-specific knowledge and expertise
o Ability to use ADP systems and processes accurately and consistently; “SAP” HR/Payroll expertise
o Customer Service Skills, Client focus
o Interpersonal and Communication Skills, written, listening and verbal, in country of servicing (France) and English
o Troubleshooting/problem resolution skills
o Ability to organize, prioritize and multitask
o Team oriented/Team Player
o Ability to work under pressure while maintaining deadlines
o Analytical ability
o Attention to detail
o Possesses a continuous improvement mind-set and is receptive to change
o Must be able to demonstrate competencies as detailed in the Leadership Expectations for Individual Contributors
o Ability to anticipate issues and involve the manager when the case
o Transparency and Integrity
o Ability to work in a multi-cultural environment

Reports & Performance Metrics:

Reports to: Leader Payroll Specialist
Supervises: NA
External Relationships: French SBS Team within ESI International

Job Summary:

The local Payroll Specialist is the single point of contact for the client (he/she manages the payroll production and the client relationship for a portfolio).
In addition this role will participate in system testing as needed, provide consultation to clients and others.

Responsibilities:

• Produce timely and accurate payroll- includes all interfaces and payroll processing activities;
• Produce monthly and annual declaration
• Act as day-to-day liaison with client designated contacts for payroll-related processing; Respond to client inquiries and take appropriate action ensuring timely review and resolution of issues. Work effectively across ADP France to resolve client issues.
• Maintain client payroll procedure manuals and business process documents
• Request processing (emails/calls/E service ticket)
• Attend to each legal training and review all statutory changes
• Control all the client’s impacts following all statutory changes
• Meet the contractual requirements and the payroll scope
• Respect all deadline mentioned in the client’s contract and a high quality of work
• Deliver the internal and external KPI
• Suggest processes and controls tools improvements