Customer Service Assistant with French and Spanish-HBT

Employer: Honeywell
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 15.12.2018
    Short company description

    Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

    Requirements

    • French and Spanish advanced level;
    • English advanced;
    • Previous experience in Product Support is preferable;
    • Detailed oriented;
    • Very good communication skills,
    • Good organizer, team work, multitasking;

    Responsibilities

    • Creates annual work orders for engineers as per their managers’ requests;
    • Daily cleanup of customer data in the Honeywell Databases;
    • Works to support or build up monthly engineers schedule;
    • Creates and sends preventive maintenance work orders, according to requests
    received from engineers or Service Leaders;
    • Follows up on work orders in order to get the issue fixed;
    • Identifies constantly the opportunities of improvement for own activity and
    department’s activities.

    Other info