Order to Cash Analyst with English & French
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Employer: | Prohuman |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 04.01.2019 |
Remote work: | On-site |
With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.
Requirements
Requirements:
-Proficiency in English and French
-Previous experience on 1-3 years (preferably in a Customer Service/AR area)
-Good working knowledge of MS Office (especially Excel)
-Previous exposure to order to cash systems & other ERP tools would represent an advantage
Responsibilities:
-Managing Customer relationship through providing daily operational support
-Managing all incoming Order to Cash requests / orders or the backlog (orders and -orders related requests)
-Keeping the customer informed of progress at all stages and coordinating any order prioritization request in order to meet the expectations
-Processing the credit requests and order management requests in a timely manner and according to the Customer's instructions / procedures
-Sending purchase orders to Customer's vendors / suppliers, asking for delivery confirmations
-Proactively monitors backlog of orders / requests using different tools & reports, working to avoid escalations
Benefits:
-Competitive salary
-Opportunity of personal development in a multinational working environment
-Access to a variety of benefits available through a flexible package that can be customized depending on each employees’ needs
-Personal and professional development through a variety of training programs (hard/soft skills)
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