Customer Service Assistant with German

Employer: Honeywell
Domain:
  • Others
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Ploiesti
  • nationwide
    Updated at: 14.11.2018
    Short company description

    Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

    Requirements

    BA degree or equivalent experienceMinimum experience in customer service/order administration, customer facing (internal or external)Good interpersonal skills with a confident professional telephone manner and strong communication skills are essentialStrong work ethics, integrity, accountability, honesty and positive attitude.

    Skills:Good English&German speakerDemonstrated ability to interface and gain cooperation with Customers, sales people, and members of Inter-functional departmentsAbility to multi-task and prioritize to produce quality work in a fast-paced environmentDetail-orientedOrganizational and time management skillsTeam player with strong sense of responsibility.

    Responsibilities

    Create supporting documentation for billing and invoicingAct as primary point of contact to accept material orders from customersAnswer customer inquiries and effectively communicate the processes and procedures for clear understandingAccurately enter orders into SAP system for fulfillment within a specified timeframe from receiptEscalate issues which cannot be resolved within standard timelines to Team Lead.

    Other info

    What we offer:

    Competitive salary and an attractive benefits package
    Extensive training programs
    Career growth opportunities
    Experienced leaders to support your professional development
    Dynamic and international work environment