Partner support specialist with French

Angajator: APT Resources & Services SRL
Domeniu:
  • Achizitii - Logistica - Aprovizionare
  • Customer support - Client service
  • IT Hardware
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 12.11.2018
    Scurta descriere a companiei

    APT RESOURCES & SERVICES SRL

    Cu o prezență de peste 22 de ani pe piața românească de resurse umane, grupul de firme APT- Work Service este prezent în avangarda primilor cinci furnizori de servicii complexe de HR din România.
    Ca o confirmare a performantei noastre in domeniul resurselor umane, din vara 2017 am devenit parte a grupului Work Service S.A., unul dintre cei mai mari jucatori de pe piata de resurse umane din Europa centrala si de Est. Anual peste 300.000 de persoane isi gasesc un job prin societatile afiliate Work Service, care gestioneaza sau ofera servicii unui numar de 50.000 de angajati in 20 de tari.
    Strategia Grupului APT se concentrează pe dezvoltarea proactivă a pieței muncii, pentru care identifică, pregătește și oferă specialiști competenți, absolvenți sau studenți cu potențial. Noi aducem omul potrivit la locul potrivit. Cu un palmares de peste 10.000 de angajări, acoperim cele mai căutate domenii, cu focus pe BPO, finanțe-bănci, IT&C, inginerie, retail, auto-motive.

    Adresa: str. Clucerului 82B2, sector 1 Bucuresti; email: office@apt.ro; phone: +40 21 222 13 03
    Autorizație de muncă temporară: seria B nr.0000012/11.11.2015 înregistrată în Registrul Național de Evidență a Agenților de Muncă Temporară la poziția 7
    Autorizație de prelucrare date cu caracter personal :18638
    APT se angajează să vă protejeze datelele dumneavoastră cu caracter personal. Detalii despre prelucrarea datelor dvs. de către APT puteti gasi pe www.apt.ro.

    Cerinte

    The Partner Support Specialist manages the administrative relationships with service partners and the administrative processes of the company, supports operations, provides assistance for ongoing projects within its sphere of responsibility, maintains records and other data or related documents.

    Requirements:

    Between 1 year and 3 years of experience in a similar position
    Economic / commercial / technical studies ·
    Advanced French and English
    Very good communication skills
    Client orientation
    Ability to organize and work under stress

    Responsabilitati

    Responsibilities:

    -Fully manages the process in different regions and countries and is the main contact for the company's service partners
    -Assists service partners in financial and logistics operations and is responsible for addressing all issues related to the functionality of the process
    -Responsible for operational excellence and customer satisfaction
    -Searches for relevant information, analyzes, collects data for reports, and manages workflows, following manager directions as well as other administrative procedures
    -Provides assistance and training for service partners in the use of electronic tools provided by the company so that partners can work in optimal conditions
    -It is the first contact point for resolving the situations that occurred in the company's applications
    -Responds in time, is fully responsible for the logistics related requests
    -Tracks up to the final resolution all requests received by e-mail, telephone or electronic means and provides the customer with ongoing information about the status of his applications.

    Benefits:
    Motivational package
    In-house training
    Other benefits: meal vouchers, transportation settlement, private medical insurance

    051118 IDT