Teleconsilier HR with French

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Employer: Michelin Romania
Domain:
  • Customer Support - Client Service
  • Human Resources - Psychology
  • Administrative Assistance
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • Updated at: 12.10.2018
    Short company description

    The Michelin Group started its industrial activity in Romania in August 2001, investing more than 400 million euros over the years in plant modernization. Currently, Michelin Romania has about 3,500 employees, three factories, two in Zalău and one in Floreşti, a commercial network and a Center of Excellence and Shared Services( Bucharest), which provides support services to various entities Michelin in Europe. Also, the commercial activities of the Group for Central and Eastern Europe are coordinated from Bucharest (12 countries).

    Michelin Romania SA, as data Controller, will process the data pursuant to the General Data Protection Regulation no. 679/2016 for the purpose of recruiting and selecting candidates.
    Under the Regulation, you have the right of access; the right of rectification or right to erasure; the right to restriction of processing; the right to be notified about rectification or erasure of personal data or restriction of processing; the right to object and the automated individual decision-making; the right to lodge a complaint with the competent national supervisory authority and before the competent courts; the right to restriction of processing and the right to data portability. You may exercise these rights by writing to us at 10 Sos. Bucuresti-Nord, Global City Business Park, Building O1, 3rd Floor, Voluntari, Ilfov County or at dataprivacy_EUC@michelin.com.

    Before sending us any personal data, please consult the complete and permanently updated information regarding the processing of personal data included in the Data Processing Policy available on our website at www.michelin.ro

    Requirements

    Advanced level of French (B2 or higher)
    Good level of English (B1 or higher)
    Good verbal communication and listening skills
    Data Entry Skills
    Customer Focus
    Attention to details
    Good team worker
    Well-structured and organized

    The new employee will receive a training on Michelin's Bucharest premises on internal procedures and processes.

    Responsibilities

    Mission:

    Help the HR team working for France, on different activities depending on the needs.

    Responsibilities:

    In the first stage: process the telephone inquiries regarding a specific employee benefit (tires for employee vehicles). Entering data from “visit file” to the dedicated software.


    The position can develop in the future in the following areas:

    Training Administration:
    - Provide administrative and logistical follow-up of training and development actions.

    Or

    Travel Administration:
    - Ensure the reception of Expense Reports, using a dedicated software;
    - Apply the control method defined in agreement with the internal partner;

    Or

    Travel and Expenses specialist:
    - Apply the control method, then validate or reject the right of a new employee to have a corporate travel card;
    - Perform the necessary actions to block/release the corporate travel cards.

    Other info

    What we offer:

    - Flexible work schedule;
    - Meal vouchers and lunch discount;
    - Partial deduction of holiday and public transport costs;
    - Private Medical and Dental subscriptions;
    - Gym subscription at a preferential price.