Back Office Assistant with French (Insurance project)

Angajator: Accenture
Domeniu:
  • Asigurari - Intermedieri financiare
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
  • Actualizat la: 06.12.2016
    Scurta descriere a companiei

    Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.
    We are a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.
    We work at the intersection of business and technology to help clients improve their performance and create sustainable value. With more than 384,000 people serving clients in more than 120 countries, we drive innovation to improve the way the world works and lives.
    We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.

    Our headquarter office is located in Bucharest, at Westgate Office Park, and we deliver services to our clients from the following offices:

    Consulting
    • Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1
    Technology
    • Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1
    Digital
    • Cluj-Napoca - Sigma Business Center, Republicii St., No. 109
    • Targu Mures - Multinvest Business Center, Aurel Filimon St., No. 19A
    Operations
    • Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1
    • Timisoara - City Business Centre, Brediceanu St., No. 10
    • Iasi - United Business Center 3 - C1, Palas St., No. 7B-7C



    Cerinte

    - Fluency in French (English is always a must);
    - Minimum bachelor degree;
    - Very good problem solving, analysis skills and attention to details;
    - Self-motivated, positive attitude and approach;
    - Good communication and interpersonal skills;
    - Previous work experience in Customer Service or Back Office activities is a plus;
    - General insurance knowledge or economical background is a plus.

    Responsabilitati

    The Back Office Assistant is responsible for processing and resolving all inbound mails for the contact center of our French client from the insurance industry.

    - Demonstrates and delivers excellent client care skills;
    - Applies attention to details, delivers high quality outputs;
    - Prioritizes tasks and workload;
    - Develops improvements to processes and local work instructions as instructed;
    - Complies with all client and Accenture Data Security and Quality requirements.
    - Follow the internal working procedures and meet all the required deadlines

    Alte informatii

    Work schedule: Monday - Friday, from 9 am - 6 pm, with 1h lunch break.

    We offer::
    - The opportunity to boost your career within one of the world and acute's leading global companies;
    - Professional growth based on performance;
    - Training program/curriculum for personal and professional development;
    - Competitive salary and a wide range of benefits.