Security Operations Engineer

Electronic Arts Romania, one of the largest tech companies and video game developers in Romania, brings together talented people from diverse work backgrounds and industries all united by a common passion: inspiring the
world to play. If your dream job is to work with cutting-edge technology on some of the most popular video game franchises in the world, including EA SPORTS FIFA or NHL, then you're in the right place. Level up your learning and career development with some of the most talented industry professionals in the gaming world. We’re a diverse, creative, and collaborative group of people united by our shared vision of excellence. If you have a passion for creative storytelling, knowledge of one or more programming languages, an understanding of animation or design techniques, detailed knowledge of gaming and gaming principles, super-attention to detail, or a background in quality control or assessment, then join us creating the future of gaming.

- Strong knowledge and understanding of security principles, techniques and technologies
- Understanding the technical aspects of the Information Security
- Basic knowledge of IT technologies, ideally related to Security
- Interest in Security, Network and Server Administration technologies
- Strong analytical and problem solving skills
- Efficient communications skills (listen, write, oral).
- Excellent English verbal and written skills.
- Strong team player with the ability to work autonomously.
- Ability to multi-task with different types of problems.
- Ability to manage multiple tasks and resources
- Proactive person with a passion for the job and desire to learn and improve.
- Very good use of Microsoft Office Suite products
Nice to Have Skills:
- Experience with Security Information and Event Management tools like ArcSight, QRadar, etc.
- Experience with Vulnerability scanners like Qualys, Nessus, MVM, etc.
- Knowledge of Networking protocols and technologies, e.g. TCP/IP, Firewalls, Routers, etc.
- Hands on Experience of Windows, Mac and Unix/Linux operating systems
- Programming and scripting skills
- BS in Computer Information Systems desirable.
Education:
- Level of studies: University degree
- Profile: Technical/Economics
Foreign languages:
- English — very strong writing and speaking skills
Knowledge and experience:
- University degree: Technical/Economical
- Experience: min 1-3 years

- Monitor and detect security issues from security tools such as anti-virus, vulnerability management, Security Incident Event Management (SIEM), intrusion detection systems (IDS), and malware and content protection tools.
- Coordinate with other internal departments, such as Game teams, Legal, HR, Customer Experience to communicate and escalate suspicious security issues.
- Establish and maintain good relationships and collaboration with all inter and intra departmental teams globally. (e.g. Finance, Facility, IT, HR, QA, etc.)
- Take ownership and troubleshoot the resolution of incidents generated by the Intrusion Detection Systems
- Real time monitoring of tools availability (system health checks) and of alerting systems
- Work with internal teams to address security issues in relation to the managed security applications including assisting in any deployment issues.
- Work with external vendors to ensure that newly discovered threats are handled by the applications and updated signatures are provided in a timely manner.
- Provide operational support and help facilitate the implementation of protective and mitigating security controls
- Meet service level agreements regarding response time and customer notification
- Provide regular security reports metrics to SRM management that are meaningful and actionable.
- Propose process and technical improvements to SRM management to be used to develop and enhance EA’s Information Security Program.
- Handle the fulfillment of all security requests via email, SRM’s portal, IT change tickets, and telephone calls
- Act as a single point of contact for user support and problem management for end-point security applications (Antivirus, IDS, Encryption, Mobile management, Web filtering)
- Scan system devices for security vulnerabilities according to compliance policies
- Monitor policy violation notifications from the various security tools and escalate issues to the SRM team
- Coordinate security investigations and escalations and collaborate with internal technology teams to ensure timely resolution
- Initiate security incident response processes, including root cause analysis, performing malware behavior and log analysis, provide artifacts from security tools and logs to the IR team, and assist with tracking remediation work.

EA Overview
EA was founded 31 years ago by individuals with a deep passion for making games. Many things have changed over the years as the gaming industry—and the company—has expanded immensely, but we are still driven by the same passion for developing, publishing, and distributing the world’s best games. Our history has been one of great success, and our future looks even brighter. Gaming has come a long way from Pac-Man & Space Invaders to modern EA Favorites like Medal of Honor, Burnout, Battlefield, Mercenaries, Dead Space, Spore, FIFA, Madden, Need for Speed and the world’s most successful game franchise, The Sims. Fuelled by our talented staff at locations right across the Globe we are united in our passion to continue shaping the future of interactive entertainment. Together we can make a difference.
Job objective
Provide 24x7 remote monitoring and management of Information security tools, disaster recovery plans, data compliance support, intellectual property protection for all global operations as a single point of contact. The BSOC provides specialized support for security compliance users, and works with the SRM, Facilities and IT Services teams to resolve other security issues.

It’s not easy building the world’s best digital playground. It’s hair-standing-on-end exhilarating. It’s down-in-the-trenches challenging. It’s stroke-of-brilliance-at-midnight creative. It’s you—taking risks, challenging yourself, pursuing ideas, changing the way millions of people do something they love: play. In an industry that’s changing every day, EA is positioned for growth thanks to smart business plans, strategic acquisitions, and most importantly, our creative people around the world who gather each day to unite the world through play. We take that last part very seriously, so if what you’re reading excites you as much as it does us, apply today.