Senior Recruitment Specialist/ Team Leader

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our strong global footprint, with around 6000 employees located across eight countries and four continents, enables us to unlock the full potential towards driving a superior client experience within Allianz Group.

Qualifications:
- Master degree in business administrations or comparable
- Fluency in English, both written and spoken
- Additional language as: German, Italian or French is an advantage
- Excellent Microsoft Office skills (esp. Word, Excel and PowerPoint)

Experience & Key Skills:
- Previous experience in managing a team (preferable BPO or Shared Service)
- Knowledge and experience in organizational effectiveness and operations management, implementing best practices.
- Knowledge of human resource principles and practices.
- Customer focused attitude with strong communication skills, both written and verbal
- Excellent interpersonal, intercultural and organizational skills
- Self starter, quick learner mentality and team player spirit
- Sensitive to intercultural differences, corporate politics, and confidential data

To manage the Recruitment admin team of AMOS HR shared services:
- Ensure all operational tasks of the team are performed to fulfill customer satisfaction and business needs
- Manage transition of new tasks or perform / oversee operational tasks closely that are new to the team
- Monitoring the team performance by gathering relevant data and producing statistical reports
- Ensures KPIs achievement and documentation
- Plan the use of human resources and organize recruitment and placement of required staff. Support on establishing the organizational structures
- Ensuring that monthly administrative responsibilities for the team members are met (e.g. holiday scheduling, ensuring back-up, time and attendance)
- Drives periodical evaluation process of the subordinate team members and enables team members to fulfill respective tasks
- Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning
- Issue processes documents on quality management system (procedures, instructions, etc) and prepares records necessary to carry out
- Meet other activities submitted by the superior or the legal entity manager, professional or regarding quality management
- Contribute to management reporting and billing process

Please note that only suitable candidates will be contacted.