Back Office Assistant with French

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

We are looking to hire French speakers on various projects inside our company: customer support and insurance!
- Fluency in French and English;
- University degree
- 0-2 years work experience in Customer support
- Excellent problem solving and analysis skills;
- Self-Motivated, positive attitude and approach;
- Flexibility to take on additional responsibility and tasks;
- Accepts responsibility as an individual and works well within a team.
- Strong organization skills, attention to detail and follow through to resolve any outstanding issues
- Strong time management skills
- Advanced written and verbal communication skills; manages internal and external/client communications with individuals at all levels.

Demonstrates excellent client care skills;
- Applies attention to detail, delivers high quality outputs;
- Prioritizes tasks and workload;
- Develops improvements to process and local work instructions as instructed;
- Delivers an excellent client service ;
- Complies with all client and Accenture Data Security and Quality requirements.
WE OFFER:
•The opportunity to boost your career within one of the world´s leading global companies;
•Professional growth based on performance;
•Training program/curriculum;
•Competitive salary and Wide range of benefits