Back Office Assistant with French, part time

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

ð Very good knowledge of French
ð Good knowledge of Microsoft Office (Word, Excel, Outlook)
ð Customer service skills
ð Communication & interpersonal skills
ð The General insurance knowledge is a plus

The Back Office Assistant is responsible for processing all inbound/outbound documents (mails, faxes and/or shared mailbox e-mails falling under his/her competence, scanned documents) as well to ensure the back up for Policy Administration and Client Support
Responsibilities:
ð Data input
ð Generate letters to appropriate recipients following policy admin, claims and finance staff instructions
ð Follow the internal working procedures and met all the required deadlines
ð Keep the BPO staff informed about any news/changes on F&S area
ð Report any problems to the AIS BPO
ð Provide upon request appropriate equipped meeting rooms in due time
ð Participate actively on new application testing when requested
ð Ensure back-up to Back - Office Assistant