EUC Analyst with Dutch

Infosys is a global leader in next-generation digital services and consulting. We enable clients in over 50 countries to navigate their digital transformation.

With four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.

Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Technical skills
(Required – Must Have)
5 years’ experience supporting Microsoft systems (Windows 7, 8.1,10) in IT Infrastructure function
Must have knowledge of PC hardware architecture
Must have knowledge of typical desktop applications, (i.e., MS Office, virus scan, Ghost, etc.)
Must have knowledge of SCCM and operations (installing applications, patch management)
Prior experience in Remote Desktop support
A solid understanding of TCP/IP, DNS, DHCP and other network fundamentals
Should have good understanding of Microsoft Active Directory, DHCP and DNS
Should have good understanding of user profile management


(Required - Nice To Have)
Awareness of latest technologies and trends
Knowledge of agile methodologies
Must have the ability to identify and instill industry best practices .


Language Skills Needed
Dutch / Multilingual for Romania


Soft Skills
Proven Customer Service skills
Excellent written and oral communication
Create deep client impact
Execution excellence


About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.


Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

The role is expected to carry out following function/activities as part of this job.

Provides expert judgment and analysis for the design, development and implementation of desktop systems.
Analyzes requirements to ensure the system meets performance needs.
Ensures that all systems are working at optimal levels and offers support to application development team regarding new technologies and system requirements.
Maintains, repairs, and troubleshoots desktop hardware and software packages.
Assists with desktop/laptop images including updates, patches and performance/process enhancements.
Has the ability to script, test and deploy automated desktop solutions.
Provide level2/3 desktop/ laptop break-fix support
Responsible for writing documentation to describe existing and new environments, technologies, and enhancements.
Assists with the testing and selection of non-server computing hardware to be used within the enterprise.
Assists with the design and maintenance of new images for desktops.
Works with outside vendors as requested for incident resolution and to stay current on technology suitable for client environment (i.e. software, desktop images, and hardware).
Assists with writing, testing, and installing packages for software upgrades/patches.
Serves as a top tier desktop support.
Work with offshore teams.

• Bonus de performanta
• Asigurare medicala
• Pensie privata
• Training-uri
• Cursuri
• Plata / compensare ore suplimentare
• Laptop
• Telefon mobil
• Tichete de masa