Presales Specialist

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Employer: dcs plus
Domain:
  • Customer Support - Client Service
  • IT Software
  • Tourism
  • Job type: full-time
    Job level: peste 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 26.06.2018
    Remote work: On-site
    Short company description

    We strongly believe that a company`s greatest asset are the people. People and their natural ability to transform. Things and themselves.
    Since the beginning of our journey, dcs plus has been constantly transforming: one product led to other, one version upgraded to another, each new market acquired triggered change.
    To increase quality and meet expectations we have been growing our teams. New roles have been created, new people joined our team and new success stories are in progress.
    Today, we continue extending our crew and we are looking for professionals with high ambitions that share the same values we do.

    Requirements

    WHAT ARE WE LOOKING FOR?

    Proficient level of English, both in writing and speaking; local language is a big advantage;
    Prior experience in a customer facing, technical role and demonstrated success in deploying technical solutions to meet customer's business goals;
    Proactive, solution-oriented thinking, flexible, capable of dealing with changes and quickly adapt to the context;
    Highly organized, thorough and motivated professional that understands the importance of being a strong team player and leader when it comes to forging a solution and liaising with customers.
    Curious how tech-platforms work and excited to get into details;
    Genuine interest in travel industry and travel-tech area;
    Bachelor’s degree in business or Computer Science or equivalent;
    Very good Excel knowledge, PowerPoint and Word functions;
    Advanced problem-solving and analytical skills;
    Very well organized and great time manager;

    Responsibilities

    WHAT WILL YOU DO?

    As a Presales Specialist you will work directly with customers, field sales, delivery and product development teams to help ensure the successful incubation, adoption and enablement of our customers;
    Earning the right as a trusted advisor requires a unique blend of being polished with customers, being technically savvy, incorporating out of the box thinking, and having the ability to drive and engage multiple stakeholders to translate and communicate business requirements into a solution vision that meets the customer's business needs.
    The role will include being a key field partner for technical teams, working closely with customers, as well as assisting initial sales and delivery to customers who require advanced architecture designs and services.
    Your knowledge and experiences will also be leveraged as a part of continuous feedback loop to drive architectural best practices and tooling required to increase adoption, retention and overall customer experience’;
    Your work will have a real impact on the success of customers and their business. You’ll be part of an agile and bright team that embraces open communication, empowerment, innovation, teamwork and a shared focus on customer success.
    Whether it’s a best-practice session for a new customer, addressing technical pain points, or enabling a team on the technology, you’re willing to take the time to provide deep explanations and find solutions where needed.
    Become an expert in dcs plus products and further present them to potential customers;

    Other info

    WHAT`S IN IT FOR YOU?

    Innovative, client-focused, transparent, collaborative and results-oriented culture;
    Opportunity for professional long-term development in a young and dynamic environment;
    Competitive salary, opportunities for professional development and a nice benefits package;
    Opportunity to work with a strong-growing company that continues to gain notoriety and expand in new markets.

    Job-uri similare care te-ar putea interesa:

    4500 - 5500 RON NET / luna
    Hybrid

    Hybrid

    Aplica fara CV
    Hybrid

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