Customer Support with English
EveryMatrix is a leading IT software supplier for the iGaming industry, with products like a fully managed, multi award-winning sportsbook, dozens of casino and live casino providers integrated into one lobby & wallet, a vendor neutral gaming management platform with payment processing and much more.
Good written English skills (mandatory);
Clear and positive communication skills;
Internet browsing is no mystery to you and know all the shortcuts;
The technical aspects of an activity are fun for you;
Previous experience in gambling industry is a plus;
Ability to follow documented procedures, logical thinking;
Willingness to continuously learn and improve;
Highly organized, focus capacity;
Time management skills;
Ability to communicate technical problems concisely and professionally.
The customer support will be responsible for helping our clients via e-mail and live chat, also for checking data in back-end in order to prevent/solve problems.Other info
Perks & Benefits:
The work schedule is from 09:00 to 17:00 or 17:00 to 01:00, 01:00 – 09:00; 5 days/week in a rotation system that will cover 2 weekends/month. More details about the working schedule will be provided over the interview;
Salary package – 400 EUR net;
Paid taxi for those working until 01:00;
We offer internal and external training;
We provide a daily catered lunch (classic & raw-vegan);
We offer private healthcare;
We hold team building activities and office parties throughout the year;
An ever-growing, library (online & offline);
A fun entertainment corner;
And our very own gym.