Customer Support with English
This job is no longer active!
View all jobs EveryMatrix active
View all jobs Customer Support with English active on Hipo.ro
View all jobs Others active on Hipo.ro
View all jobs Customer Support - Client Service active on Hipo.ro
View all jobs Administrative Assistance active on Hipo.ro
EveryMatrix is a leading IT software supplier for the iGaming industry, with products like a fully managed, multi award-winning sportsbook, dozens of casino and live casino providers integrated into one lobby & wallet, a vendor neutral gaming management platform with payment processing and much more.
Good written English skills (mandatory);
Clear and positive communication skills;
Internet browsing is no mystery to you and know all the shortcuts;
The technical aspects of an activity are fun for you;
Previous experience in gambling industry is a plus;
Ability to follow documented procedures, logical thinking;
Willingness to continuously learn and improve;
Highly organized, focus capacity;
Time management skills;
Ability to communicate technical problems concisely and professionally.
The customer support will be responsible for helping our clients via e-mail and live chat, also for checking data in back-end in order to prevent/solve problems.Other info
Perks & Benefits:
The work schedule is from 09:00 to 17:00 or 17:00 to 01:00, 01:00 – 09:00; 5 days/week in a rotation system that will cover 2 weekends/month. More details about the working schedule will be provided over the interview;
Paid taxi for those working until 01:00;
We offer internal and external training;
We provide a daily catered lunch (classic & raw-vegan);
We offer private healthcare;
We hold team building activities and office parties throughout the year;
An ever-growing, library (online & offline);
A fun entertainment corner;
And our very own gym.