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Employer: Axway
  • Acquisitions - Logistics - Supplies
  • Customer Support - Client Service
  • Administrative Assistance
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 29.05.2018
    Short company description

    Axway (Euronext: AXW.PA) is a catalyst for transformation. With Axway AMPLIFY™, our cloud-enabled data integration and engagement platform, leading brands better anticipate, adapt and scale to meet ever changing customer expectations.
    Our unified, API-first approach connects data from anywhere, fuels millions of apps and delivers real-time analytics to build customer experience networks. From idea to execution, we help make the future possible for more than 11,000 organizations in 100 countries.
    To learn more about Axway, visit


    Education and experience:

    - University diploma generally required
    - knowledge of administrative and clerical procedures
    - Microsoft Office knowledge
    - knowledge of customer service principles and practices

    Key competencies:

    - verbal and written communication skills (English advanced, French is a plus)
    - customer service orientation
    - attention to detail
    - initiative
    - reliability
    - stress tolerance


    Responsibilities and daily tasks:

    - answer telephone, screen and direct calls
    - take and relay messages
    - provide information to callers
    - greet persons entering organization
    - direct persons to correct destination
    - deal with queries from the public and customers
    - ensures knowledge of staff movements in and out of organization
    - monitor visitor access and maintain security awareness
    - general administrative and clerical support
    - prepare letters and documents
    - receive and sort mail and deliveries
    - schedule appointments
    - organize conference and meeting room bookings
    - maintain the contact with various services providers
    - coordinate meetings and organize catering
    - tidy and maintain the reception area

    Other info

    Career development and benefits:

    If you chose to join our international team, you can find in Axway:
    - Career development: Employee career development is one of Axway’s major company values
    - A competitive remuneration package and real benefits
    - A future and a potential for growth in an international company
    - A very friendly working environment with experienced professionals
    - Working time that can be flexible when needed
    - More paid vacation
    - Open office space with various entertainment opportunities – table tennis, sports and more!