Connected Facilities Support Senior Analyst with Spanish in Iasi office - 11:00-20:00 shift

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Employer: Accenture
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Iasi
  • Updated at: 01.06.2018
    Short company description

    Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.

    Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 411,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at

    We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.

    Our headquarter office is located in Bucharest, at Westgate Office Park, and we deliver services to our clients from the following offices:

    • Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1
    • Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1
    • Cluj-Napoca - Sigma Business Center, Republicii St., No. 109
    • Targu Mures - Multinvest Business Center, Aurel Filimon St., No. 19A
    • Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1
    • Timisoara - City Business Centre, Brediceanu St., No. 10
    • Iasi - United Business Center 3 - C1, Palas St., No. 7B-7C


    We are looking for someone who has:

    • Fluency in English and Spanish (written and spoken);
    • Willingness to align working schedule to overlap with US Eastern time. Work schedule 11AM – 8PM Iasi time, no less than 3 days per week;
    • An organized, detailed and methodical approach to task management;
    • Experience at multitasking, prioritization and working to strict deadlines;
    • The ability to identify problems and resolve them swiftly;
    • Good knowledge of Microsoft Office suite;
    • Organized, self-motivated and can work independently as well as part of a team;
    • Good communication, numerical, technical, time management, as well as excellent attention to detail;
    • Keen for new experience, responsibility and accountability.


    Purpose of the job:

    • Support program manager(s) on two to three programs. Support includes technical presentation development, monthly technical and financial performance reports, and coordination of client meetings;
    • Management and coordination of offshore analytics teams to ensure timely, accurate delivery of performance reports as well as bespoke analysis efforts;
    • Develop, manage and manipulate complex Excel spreadsheets for gathering data, calculating energy usage, producing reports and data feeds, whilst ensuring a robust audit trail from start to finish;
    • Build good working relationships with the internal teams, clients, suppliers and other 3rd parties.