Junior application development
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Employer: | Mercedes-Benz Romania |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 09.03.2018 |
Remote work: | On-site |
Mercedes-Benz Romania is part of the Daimler Group and is Daimler's national sales organization for the divisions Passenger Cars and Vans. As a wholesale organization, we are determined to ensure a strong sales and after-sales network with our more than 42 authorized sales and service centers in Romania.
Our various organizations and functions have one mutual objective: provide the best products and services for our dealer network and customers, to sustain Mercedes-Benz as the first choice in Romania.
Automotive Sales and Financial Services is a people business. Our highly committed and qualified employees make the difference in a competitive environment. We would like to invite you to contribute to and be part of our success story.
Mandatory:
Training and qualification
University (Degree or pending graduation) in IT, Marketing or Economic
Technical knowledge
Basic knowledge for concepts like: data bases, logical operators, CRM
Preferable/ not mandatory knowledge of Microsoft Dynamics CRM or for the other CRM tool, SharePoint
Experience with MS Office, especially Excel
Good command of English
Soft skills/individual competence
Good communication and teamwork
Technical person, able to understand processes and systems
Quick learning skills, especially for IT concepts and applications
Attention for details
Flexibility
Efficient, dedicated and responsible
Able to work under pressure and meet deadlines
Experience
Preferable experience in development of IT systems (preferable CRM systems)
Preferable experience in supporting IT systems users
Assist in collecting and analysing information from system users of the Customer360 for MBRO or other MPC/ Daimler departments
May assist more experienced team members for writing/ reviewing system documentation
Test functionalities of the applications under the supervision of a more experienced team member in order to ensure that the application is meeting business and users requirements of the Customer360 for MBRO or other MPC/ Daimler departments
Documents defects and monitor bug fixing for Customer360 for MBRO or other MPC/ Daimler departments
Prepare and maintain documentation in order to guide systems users from MBRO/ MBRO dealers or other MPCs/ Daimler departments for Customer360 for MBRO or other MPC/ Daimler departments
Assist in training MBRO/ MBRO dealers/ other MPCs/ Daimler departments key users/ end users of the system or may do training for less complex functionalities
May develop new features using standard functionalities of MS Dynamics or for Contract Management, without writing code, under the supervision of a more experienced team member
Monitor live systems in order to run accordingly to the business requirements documents (e.g. all interfaces to other systems are working, data are imported correctly, etc)
First level of support for users/ key users from MBRO, MBRO dealers or other MPCs/ Daimler departments for Customer360 and Contract Management for less complex functionalities
Prepare reports, analysis or marketing lists accordingly to the requests from other MBRo departments
Data imports/ settings for the applications and data quality improvements
Monitoring Web request management and data quality improvement of MBRo Customer360 system
Limited period 12 months/ hiring through leasing personnel
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