Junior application development

Employer: Mercedes-Benz Romania
Domain:
  • Internet - eCommerce
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 18.02.2018
    Short company description

    Mercedes-Benz Romania is part of the Daimler Group and is Daimler's national sales organization for the divisions Passenger Cars, Trucks, Buses and Vans. As a wholesale organization, we are determined to ensure a strong sales and after-sales network with our more than 35 authorized sales and service centers in Romania.

    Our various organizations and functions have one mutual objective: provide the best products and services for our dealer network and customers, to sustain Mercedes-Benz as the first choice in Romania.

    Automotive Sales and Financial Services is a people business. Our highly committed and qualified employees make the difference in a competitive environment. We would like to invite you to contribute to and be part of our success story.

    Requirements

    Mandatory:
    Training and qualification
     University (Degree or pending graduation) in IT, Marketing or Economic

    Technical knowledge
     Basic knowledge for concepts like: data bases, logical operators, CRM
     Preferable/ not mandatory knowledge of Microsoft Dynamics CRM or for the other CRM tool, SharePoint
     Experience with MS Office, especially Excel
     Good command of English


    Soft skills/individual competence
     Good communication and teamwork
     Technical person, able to understand processes and systems
     Quick learning skills, especially for IT concepts and applications
     Attention for details
     Flexibility
     Efficient, dedicated and responsible
     Able to work under pressure and meet deadlines

    Experience
     Preferable experience in development of IT systems (preferable CRM systems)
     Preferable experience in supporting IT systems users

    Responsibilities

     Assist in collecting and analysing information from system users of the Customer360 for MBRO or other MPC/ Daimler departments
     May assist more experienced team members for writing/ reviewing system documentation
     Test functionalities of the applications under the supervision of a more experienced team member in order to ensure that the application is meeting business and users requirements of the Customer360 for MBRO or other MPC/ Daimler departments
     Documents defects and monitor bug fixing for Customer360 for MBRO or other MPC/ Daimler departments
     Prepare and maintain documentation in order to guide systems users from MBRO/ MBRO dealers or other MPCs/ Daimler departments for Customer360 for MBRO or other MPC/ Daimler departments
     Assist in training MBRO/ MBRO dealers/ other MPCs/ Daimler departments key users/ end users of the system or may do training for less complex functionalities
     May develop new features using standard functionalities of MS Dynamics or for Contract Management, without writing code, under the supervision of a more experienced team member
     Monitor live systems in order to run accordingly to the business requirements documents (e.g. all interfaces to other systems are working, data are imported correctly, etc)
     First level of support for users/ key users from MBRO, MBRO dealers or other MPCs/ Daimler departments for Customer360 and Contract Management for less complex functionalities
     Prepare reports, analysis or marketing lists accordingly to the requests from other MBRo departments
     Data imports/ settings for the applications and data quality improvements
     Monitoring Web request management and data quality improvement of MBRo Customer360 system

    Other info

    Limited period 12 months/ hiring through leasing personnel