VAS Engineer

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Employer: ALTEN SI-TECHNO Romania
Domain:
  • Telecommunication
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 19.04.2018
    Short company description

    ALTEN Romania offers technical consulting services, with a team of over 500 engineering and IT specialized consultants in its offices in Bucharest, Timisoara, Cluj, Sibiu and Iasi.

    Requirements

    • Knowledge of servers HW/SW and their characteristics in Service networks area (e.g. SMSC, MMS, Voice Mail, Video Mail, VPN, OTA, Email, ADC, Intelligent Network, OLM, SAPC, SASN)
    • Cloud infrastructure OpenStack
    • Good level of OS: UNIX (Sun Solaris, HP-UX), Linux, Windows
    • Basic experience with Databases: Oracle, LDAP
    • Experience with scripting languages: KSH, Bash, Perl
    • Basic understanding of TCP/IP suite
    • Good knowledge of GSM network architecture
    • Good knowledge of SQL language
    • Good knowledge of UNIX operating system commands
    • Good knowledge of Windows
    • Good knowledge of resource availability indicators and their interpretation.
    • Good knowledge of network implementation/integration processes
    • Good knowledge of English

    Other Requirements (Competencies):
    • French represents an advantage
    • Be able to work independently and proactively
    • Flexible and responsive to changing work patters and demands
    • Able to work as a member of a team and lead junior staff
    • Able to work under pressure
    • Open approach to solving problems
    • Methodical approach to work
    • Must be able to work to tight timelines
    • High degree of analytical and investigative abilities
    • Willing to learn

    Responsibilities

    • To act on relevant problems escalated from the Front Office surveillance team so that resource problems are remedied or escalated to corresponding system support units according with defined SLA
    • Follow the cases with the system support units till they provide a viable solution for each case
    • Closely following of case life cycle and regular updates performed in ticketing application
    • Daily checks of HW/SW under responsibility
    • Regular reports creation
    • Proactive daily verifications and solving of found issues
    • Ensure that operational procedures are up to date. New operational procedures constantly created.
    • Change Management
    • Vendor Management
    • Performance Management
    • Incident Management
    • Problem Management
    • Problem solving - troubleshooting
    • Fulfilment
    • Preventive maintenance activities
    • Project and KT support
    • Traffic/trend monitoring
    • Documentation-OPI (Operations Procedure Instruction)/WI(Working Instruction)
    • Creation and improvements of monitoring tools
    • Account management
    • Back & Restore activities
    • Incident Report analysis
    • Capacity analysis
    • System Administration