Training Assistant with French

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Employer: Michelin Romania
Domain:
  • Human Resources - Psychology
  • Administrative Assistance
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 12.01.2018
    Remote work: On-site
    Short company description

    Michelin, a leader in the field of tires, is dedicated to sustainably enriching of the mobility of goods and people through the production, distribution and marketing of tires for each type of vehicle. It also offers innovative business support services, digital mobility services and publishes travel, hotel and restaurant guides, maps and atlases. Michelin has over 4500 employees in Romania: 3 factories (2 in Zalău and 1 in Florești - Prahova), as well as a commercial network, and a center for shared services, in Bucharest. The office in Bucharest also hosts the coordination center for the Central Europe region.

    In 2020-2022, Michelin Romania obtained the Top Employers certification, from the renowned Top Employers Institute, for its Human Resources processes and policies, created for the benefit of its employees.

    LET’S INSPIRE MOTION FOR LIFE

    Where do success and ideas come from? We strongly believe they come from collective intelligence.

    Our talents, people and employees are the source of purposeful and sustainable innovations. That’s why we care about developing and enhancing their strength, and we ensure them a tailored professional journey across units and countries.

    What drives us is the spirit of unlimited innovation, which we all possess. Our goal is to cultivate and nurture that spirit, by questioning the status quo, improving our way to do things. Therefore, we are always optimistic as to overcome the challenges of tomorrow.

    That’s our mission as an employer: inspiring innovation in all of us, to build a better life in motion for you and for everyone.



    Michelin Romania SA, as data Controller, will process the data pursuant to the General Data Protection Regulation no. 679/2016 for the purpose of recruiting and selecting candidates.
    Under the Regulation, you have the right of access; the right of rectification or right to erasure; the right to restriction of processing; the right to be notified about rectification or erasure of personal data or restriction of processing; the right to object and the automated individual decision-making; the right to lodge a complaint with the competent national supervisory authority and before the competent courts; the right to restriction of processing and the right to data portability. You may exercise these rights by writing to us at 10 Sos. Bucuresti-Nord, Global City Business Park, Building O1, 3rd Floor, Voluntari, Ilfov County.

    Before sending us any personal data, please consult the complete and permanently updated information regarding the processing of personal data included in the Data Processing Policy available on our website.

    Requirements

    - University degree
    - Advanced Excel Skills
    - No work experience needed, previous experience in a back office role is a plus
    - Very well structured and organized
    - Serious, respecting deadlines
    - Good French level

    Responsibilities

    Mission:
    Ensure the administrative and logistical activities for the training sessions and development actions.
    Guarantee the quality of training data for France in compliance with the Group's rules and local legislation
    Ensure the proper integration of data in MLM via the uploads and ensure the quality of data in the systems used

    Responsibilities:

    Provide administrative and logistical follow-up of training and development actions:
    o update the training catalog in the system
    o verification of sessions in the training administration system
    o creation of sessions, reservation of resources, mailing of attendance sheet, certificates, access request, break reservations
    o fill in attendance sheet after the training session and control of recorded data via extractions
    o follow-up of the agreements with external organizations, the planning of external stakeholders, billing processing

    Manage the generic email address with a response time in the agreed lead-time
    Ensure the level of quality of service with low a number of customer dissatisfaction (cf indicator) and treated them in the agreed lead-time
    Participate in the preparation and monitoring of state administration controls and / or audits

    Ensure the proper integration of loaders in training administration system :
    o Receive the loading files from the sites
    o Upload the information in the tool
    o Analyze the rejections
    o Correct / ask for correction of the files and upload the corrected file

    Perform the quality control linked to the Back Office Training activity
    o Perform consistency checks (polls, queries, ...) between paper documents and existing data from the system, between data and extractions, interfaces etc.
    o Analyze the deviations and control the corrective actions (modify or ask for modifications, ...)

    Updating data in the training administration system : Management of waiting lists, update of module codes

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