Coordination Specialist - Chinese Speaker
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Vezi toate job-urile Coordination Specialist - Chinese Speaker active pe Hipo.ro
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Vezi toate job-urile in Turism active pe Hipo.ro
- Liaise with tour leaders and suppliers to ensure a high standard is provided;
- Check itinerary feasibility and progress of tour;
- Anticipate and resolve enquirers or problems that arise during a tour;
- Arrange and coordinate services/hotel reservations for any itinerary amendments or additional services requested from Tour Leader or Sales;
- Act as an emergency response team providing support to Tour Leaders during any unexpected crisis situations that may arise;
- Resolve any problems/complaints that may arise during or after trips;
- Quality control of suppliers through monitoring of services.
Knowledge, Skills & Experience
- University graduate;
- Previous experience in customer service/travel industry is considered a plus;
- Customer oriented attitude;
- Excellent communication and organisational skill;
- Ability to multitask, prioritize and meet deadlines;
- Detail oriented person;
- Strong problem solving skills;
- English and Chinese language - advanced level;
- Good working knowledge MS Office;
- Available to work in shifts.
• Competitive financial reward;
• Language allowance;
• Language classes;
• Business trips;
• International mobility;
• Training and development opportunities;
• Wellness programs.