Back Office Agent
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WNS Global Services is a recognized leader in business process outsourcing (BPO).
Our proposition is simple: We deliver value to our clients by bringing operational excellence and deep industry as well as functional knowledge to their critical business processes.
We serve several industries, including travel, insurance, financial services, healthcare, professional services, manufacturing, distribution and retail. We also provide essential corporate functions, such as finance and accounting, human resources (payroll and benefits administration), research and analytics.
Are you looking to be part of a global team, pro-actively working with customers, do you appreciate teamwork with people from different cultures, are you dedicated to operational excellence?
Then come and join our team!
Good verbal & written English skills;
Good comprehension skills;
Research & Analysis;
Attention to detail;
Understands and communicates effectively within the team;
Gives correct, complete and accurate information on time, and is easy to understand;
Gathers, organizes, summarizes & analyzes data within prescribed time frames and pays close attention to details;
Identifies, evaluates and applies critical thinking using multiple perspectives and appropriate research techniques;
Thorough process knowledge and ability to incorporate it effectively;
Ensures all process SLAs/targets are met at all times;
Shares best practices and is cross trained on other sub processes.
L1 Review team provides due diligence reviews and risk intelligence solutions to various organizations across the globe.
The analyst has to match global (person/organization) data i.e. name, DOB, address and materiality against the global proprietary risk intelligence database resulting in creating alerts or eliminating false positives.
Identification of global entities (persons/organizations) involved in risk relevant activities such as terrorism, money laundering, bribery, fraud etc and entities associated with government such as Presidents, Senators, Judges, etc.