Services Reservations Executive

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Employer: G2-Travel
  • Customer Support - Client Service
  • Tourism
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Updated at: 16.12.2017
    Short company description


    - previous experience in tourism or customer care will be considered as valuable asset;
    - excellent oral and written communication skills;
    - customer oriented approach;
    - results focusing and proven ability to meet tight deadlines;
    - attention to details;
    - analytic skills;
    - team player;
    - fast learner and willing to professionally develop on a long term within our young and dynamic team;
    - positive and friendly attitude;
    - advanced knowledge of English language;
    - any other knowledge in European languages is an advantage;
    - proficient usage of Ms Office, Outlook;


    - action all booking requests, cancellations and amendments quickly, efficiently and accurately.
    - input confirmations and update relevant systems.
    - where first choice service is not available, select and offer the best alternative according to relevant criteria.
    - develop good working relationships with Suppliers
    - coordinate with Suppliers and Internal departments to resolve accounts queries and other discrepancies.
    - monitor booking situation of services and highlight to management any potential issues.
    - assist members of the Service Reservation Team and other departments as and when workload dictates.
    - keep operations staff informed on the status of any bookings that cannot be confirmed within the set deadlines.
    - process prepayments if and when required
    - maximize profits whenever possible by requesting special budgets.

    Other info


    - Competitive financial reward
    - Language allowance
    - Language classes
    - Business trips
    - International mobility
    - Training and development opportunities
    - Wellness programs