Global Hires Specialist

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Employer: Oracle
  • Customer Support - Client Service
  • Human Resources - Psychology
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 13.12.2017
    Short company description

    Explore Oracle and become our next great hire!

    With more than 420,000 customers - including 100 of the Fortune 100 - and with deployments across a wide variety of industries in more than 145 countries, Oracle offers a comprehensive and fully integrated stack of cloud applications, platform services, and engineered systems.

    Currently counting over 4100 employees in the Bucharest and Iasi offices, Oracle Romania has been prominently listed as one of the „Most Desired Employers” in the local market over the last 6 years, including the top rank for the past 3 years.

    Oracle is a key contributor globally to IT education through its Oracle Academy Program. Oracle Academy currently supports 664 institutions and over 52,000 students in Romania. In 2016 we are training 200 teachers in Java Fundamentals and Java Programming.

    Beside key administrative functions for customers, partners and Oracle organizations, Romania is also home for core development centers and teams helping customers to realize successful IT projects. To name a few:
    Oracle Product Development
    Oracle Advanced Customer Support
    Oracle Software Support Services
    Oracle Sales Consulting Center

    Oracle is constantly recruiting for a variety of departments, looking for talented candidates with both technical and non-technical background. The ideal candidate would be the one with high potential and ability to learn and adapt quickly to a fast changing, innovative and demanding environment. If you’re looking for insight into life at Oracle, explore our culture, or want to join the social conversation, check out our Oracle Facebook Community.


    Preferred Qualifications

    Global HR Services (GHRS) in brief:
    The Global HR Services covers HR Self Service support, either E-Business Suite or Cloud based, and series of HR data related processes at a global scale, splitted into three main areas:
    Background checks and iRecruitment support and Offer release;
    New hires record creation and user acceptance tests of new tools, implementations and systems;
    Data maintenance, payments uploads, reporting, data audits, job table maintenance (job and salary ranges), UATs for new systems and tools.

    Candidate’s Profile:
    Strong understanding of data management tools. Previous experience with HR processes and tools is a plus;
    Ability to maintain a high level of confidentiality with sensitive HR information;
    Demonstrates accuracy and attention to detail;
    Has strong knowledge of English language, both verbal and in writing;
    Has the ability to work across cultures and regions;
    Possesses good organizational skills, attention to details and strong analytical skills;
    Has strong communication skills, both verbal and in writing;
    Has the ability to work across cultures and regions;
    Has advanced knowledge of Microsoft Office products, such as PowerPoint and Excel;
    Is self-motivated, result-oriented and customer-oriented;
    Has the ability to network inside the company;
    Previous similar experience is a plus but not mandatory.
    Keywords: Global HR, HCM, GSI, HR Self Service, HRTX, HR Data Audit, Report Delivery.

    Detailed Description and Job Requirements

    Acts as interface between business and IT organization with regards to HRMS implementation.

    Supports users in the report generation process. Works closely with the Business HR to ensure all reports in (via HRMS) including SQL queries (both ad hoc and maintenance reports) are accurate. Process Mass Change Spreadsheets. Ensures data integrity in Oracle HRMS database by running regular audits. Conducts high-level HRMS needs analysis, prepares business specifications, implements modifications and enhancements and ensures system documentation are updated. Assists with the development and delivery of HRMS training to users. Provides systems support for HR applications, including Oracle Core HRMS, HR Self Service Applications, Discoverer Reports, etc. Participates in User Acceptance Tests. Undertakes special projects on an as need basis to address specific HRMS issues.

    Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Strong knowledge of Oracle applications, HRMS functionality, set-up tables, table structures, PL/SQL, and Microsoft applications such as Excel. 2 to 3 years Oracle Applications experience. Problem solving skills and strong analytical skills Good oral and written communication skills. Ability to manage vast amount of data efficiently. Typical experience 0-2 years.


    Job Responsibilities
    Global New Hires record creation:
    Create new hire records globally, individually or via mass uploads, using Oracle’s applications based on the agreed standard procedures;
    Ensure accuracy of data across the HR systems by performing regular audits;
    Provide support on HR systems for hiring managers and Local HR;
    Manage system issues by email, phone or service requests;
    Proactively raise system of offer issues to the team’s manager and the HR IT team;
    Proactively follow up on issues in order to get resolution in due time.
    Reporting and tools:
    Produce and deliver regular or ad-hoc reports for Country HR, Recruiters, the M&A team regionally or global wide;
    Run regular audits over HR data.
    Projects involvement:
    Participate in UATs and implementation of new systems and/or enhancements of existing systems;
    Adapt, modify and update process’ methodologies, procedures and best practices;
    Participate in UATs for new tools, applications and processes;
    Get involved in global new processes and initiatives.