Coordination Executive

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Employer: G2-Travel
Domain:
  • Customer Support - Client Service
  • Tourism
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 25.10.2017
    Short company description

    Requirements

    - Previous experience in customer service/travel industry is considered a plus;
    - Customer oriented attitude;
    - Excellent communication and organisational skill;
    - Ability to multitask, prioritize and meet deadlines;
    - Detail oriented person;
    - Strong problem solving skills;
    - English language - advanced level;
    - Any other European language skills are an advantage;
    - Good working knowledge MS Office;
    - Available to work in shifts.

    Responsibilities

    - Liaise with tour leaders and suppliers to ensure a high standard is provided.
    - Check itinerary feasibility and progress of tour.
    - Anticipate and resolve enquirers or problems that arise during a tour.
    - Arrange and coordinate services/hotel reservations for any itinerary amendments or
    additional services requested from Tour Leader or Sales.
    - Act as an emergency response team providing support to Tour Leaders during any
    unexpected crisis situations that may arise.
    - Resolve any problems/complaints that may arise during or after trips.
    - Quality control of suppliers through monitoring of services.

    Other info

    Benefits:

    - Training programs
    - International mobility
    - Travel opportunities
    - Competitive salary