Agent service Desk H/F (part-time)
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Spoken languages: fluent French and English.
Previous service desk and customer care experience.
Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit.
Part-time position, monday to frieday, from 8-12 AM.
As a Service desk technician you'll be a problem-solver, device & software technician and more-all while being positive and professional.
- Provide first line IT technical support (windows, office) with accurate and creative solutions to customer problems
- Research, resolve, and respond to general issues (office, windows, outlook, internet...) received via telephone calls and e-mails from different kinds of customers
- Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction
- Demonstrate excellent customer service at all times
What we offer:
Financial package: salary, meal tickets
Medlife medical insurance
3 to 8 weeks of training at the beginning of the contract
Central building office