Second-Level Support Engineer

Employer: ManpowerGroup Romania
Domain:
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 23.08.2017
    Short company description

    De peste 70 de ani, ManpowerGroup reprezinta puntea de legatura intre milioane de persoane si piata muncii, prin brandurile sale Manpower, Experis, ManpowerGroup Solutions si Right Management. Compania este prezenta pe piata din Romania din 2003, iar in acesti ani peste 400 de clienti si zeci de mii de candidati au avut incredere in noi pentru a le oferi flexibilitatea, agilitatea, talentele, competentele si oportunitatile de care au nevoie. Indiferent daca va aflati la inceput de drum, sau sunteti profesionisti experimentati, brandurile ManpowerGroup va pot oferi oportunitatile potrivite de a va dezvolta, a dobandi noi abilitati si competente, a fi expusi la proiecte pline de provocari si a creste profesional.

    Requirements

     English - high level
     Knowledge in SQL and create queries, understanding of SP - MUST
     Experience and familiarity with Microsoft operating systems - MUST
     Programming skills - ability to read code C#/C++ and understanding the code flow - an advantage
     Previous experience in Support roles - an advantage
     Excellent interpersonal communication
     Ability to work both independently and in a team
     Capability for self-teaching and rapid learning.

    Responsibilities

     Providing services to 3rd-line Support
     Analyze problems, investigate and provide solutions to various problems while meeting SLAs
     Correction of code and configuration changes.
     Create SQL-based reports according to customer requirements
     Close cooperation with the Research and Development teams and Product Management