Internal Channel Development Representative with German

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Angajator: Brainspotting
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 26.08.2017
    Scurta descriere a companiei

    We are the leading technology recruitment and selection consultancy in Romania, working on highly specialized technologies for permanent and interim positions. Since our inception in 2001 as the first specialized IT recruitment agency in Romania we supported over 400 national and global clients in acquiring strategic IT talent for their business.

    We are deeply passionate about technology and highly responsible about our work. We understand the pressure of the business and the fact that you need fast and quality results. Therefore we always go for the extra mile to deliver the best IT&C talent for your business, no matter how challenging the project may seem.


    Education: Bachelors Degree requested;
    1-3 years of experience in Customer relations/Sales function;
    Experience of the IT industry preferable;
    Fluency in German is required;
    Good command of English language;
    PC skills (Microsoft, Windows, ERPs);
    Technical background, ability to learn, understand and present new product ranges in full (including
    Proven ability to perform proactively on own initiative, as well as in a team environment;
    Ability to organize tasks efficiently towards achieving specified goals, able to define and prioritize
    specific goals and objectives;
    Clearly present written, oral and visual information and influence others while building rapport and
    Strong will to compete and win and achieve in business environment.


    Communicate effectively with key sales stakeholders both internal and external;
    Offer sales and a degree of technical support to all our customers;
    Answer incoming "Sales Related" calls and proactively qualify sales opportunities;
    Sell and co-ordinate small and mid-size projects to close;
    Prompt and professional handling of all customer enquiries, claims and complaints;
    Build relationships across functions and organizational boundaries to solve customer challenges;
    Schedule meetings for external sales teams;
    Maintain and expand on contacts within existing trading accounts;
    Proactive (including cold) call into our customer base;
    Own/Follow up on leads received from Marcom activities passed to the channel;
    Accurate utilization of CRM tools in accordance with company guidelines for self and external sales
    Utilize database to run reports for individuals or sales teams;
    Extract and review data for accuracy and sales improvement;
    Understanding of key technologies and customers specifying appropriate products/ solutions
    through the use of customer value propositions;
    Drive new partner recruitment and development of registered and Select partners.