German Customer Experience Representative — Cork, IRELAND

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Employer: e-Frontiers
Domain:
  • Others
  • Customer Support - Client Service
    • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Abroad
    • Updated at: 18.10.2017
    Remote work: On-site
    Short company description

    e-Frontiers was founded in 2006 with all three founding members – Brendan Carroll, Vincent Blake, Paddy Doyle – steeped in careers from consultancy, software development and data.

    Requirements

    - Provide friendly and efficient service to customers.
    - Identify and escalate issues appropriately.
    - Respond professionally to inbound phone calls and emails with a friendly manner, including urgent situations.

    Responsibilities

    - Fluent in English and German
    - Relevant experience in a customer service environment
    - Passion for travelling, tourism and customer service
    - Natural Communicator
    - Ability to think out of the box
    - Friendly and emphatic team player

    Other info

    As a German Customer Experience Representative, you will have a love for travel and you know what the key is to provide a high quality customer service, because you know what you would like to experience in your holidays.

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